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This tenant has been blocked due to inactivity

Keerthivasan 0 Reputation points
2026-02-24T09:02:22.2533333+00:00

Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Shubham Sharma 11,265 Reputation points Microsoft External Staff Moderator
    2026-02-24T09:08:40.27+00:00

    Keerthivasan

    Thank you for reaching out to Microsoft Q&A.

    The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

    Tenant inaccessible due to inactivity

    If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

    If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:- Note: If it's a test tenant, please re-create a new tenant for testing purposes.

    QuickStart: https://learn.microsoft.com/en-us/entra/fundamentals/create-new-tenant

    Do let me know if you have any queries, we are happy to assist you further.

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