Outlook not workiong on phone

Question

My outlook on my phone is not refreshing unless I am connected to wifi. I am constantly on the move and struggling with this.

Every other app works fine

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Moved from: Microsoft 365 and Office | Office Online Server

Answer 1

Hi Paul Brady

Thank you for reaching out to the Q&A Forum.

To better understand your issue, could you please share some additional information:

• If you turn off Wi-Fi and use mobile data, are you able to log into your webmail through your phone’s web browser?
• Which phone model are you using?
• What does your email address end with (for example, @company.com or @outlook.com)?

I look forward to your response!

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