2 accounts i cant log in to how do i cancel them

Question

I'm sick of being hung up on how do i go about cancelling my business accounts as I've had enough of this, i have 2 accounts that i cant log into as i changed phones and the authenticator app isn't installed I've spent all day trying to get passed the ai chat bot on the support line when i did get through to a person i was put on hold and the call was terminated, so ive had enough how do i go about cancelling my accounts

Answer 1

Hi @gavin hutchinson,

Thank you for posting your question in the Microsoft Q&A forum, and I’m sorry to hear you're having trouble accessing your account.

To ensure we resolve this securely, I have initiated a private message for your convenience and left a note there. At your earliest availability, please review that message so I can assist you more affectively.

To access your private messages, sign in to the Q&A forum using the account you used to post your question. Then, navigate to the Private Messages section to view and respond.

  Thank you for your attention to this matter. I look forward to your response.