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Adding credits to iFax through the app

Mindy Loyd 0 Reputation points
2026-02-24T18:40:11.39+00:00

I feel like iFax is holding our faxes for ransom. We have over 50 faxes that we can't get to unless we add credits in the app, but there is nowhere in the app to add credits or make in app purchases, only to upgrade

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
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  1. DustinTran 600 Reputation points Moderator
    2026-02-25T02:59:46.2566667+00:00

    Hi @Mindy Loyd ,

    Thank you for contacting to Microsoft Community.


    As far as i know, you can add credits via the iFax web app using this LINK.

    After signing in, go to Setting -> Plan & Account, then add payment method.

    User's image Hope this helps and look forward to hearing back from you.


    If you found this answer helpful, please click "Accept Answer" to support our community and others.

    Thank you again for your patience and support!

    Dustin Tran

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  2. Q&A Assist
    2026-02-24T18:40:18.6833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that you are experiencing difficulties with adding credits to the iFax app. Unfortunately, the Context provided does not contain specific information about the iFax app or its credit system. It mainly discusses in-app purchases and trials related to UWP apps and the namespaces used for implementing such features.

    For assistance with iFax, I recommend checking the app's help section or contacting their support team directly for guidance on how to add credits or make in-app purchases.


    References:

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