SSPR Issue

Question

IN SSPR cant find the button to select the group for setting up SSPR

Answer 1

If you can't find the button to select the group for setting up Self-Service Password Reset (SSPR) in Microsoft Entra, there are a few things to check:

1. Ensure you have the correct permissions: You need to be signed in as an administrator with the appropriate permissions to configure SSPR. Make sure you are logged in as at least an Authentication Policy Administrator.
2. Check for group visibility: If your desired group isn't visible, ensure that you have selected the option to enable SSPR for selected users. If it shows "No groups selected," you should be able to browse and select your Microsoft Entra group.
3. Licensing: Verify that the users in the group you are trying to select have the necessary Microsoft Entra ID licenses assigned. If the licenses are not assigned, the group may not appear as an option.
4. UI Elements: Sometimes, certain elements of the UI may be hidden until they are needed. Make sure that the option to enable SSPR is turned on before looking for the specific configuration options.

If you have checked all these points and still cannot find the button, consider reaching out to your support team for further assistance.