its been 24 hrs my transcript for dp 420 is not updated in transcript

Question

transcript / score card for the exam dp 420 is not visible

Answer 1

https://learn.microsoft.com/credentials/certifications/missing-certifications

Answer 2

If your transcript for the DP-420 exam has not updated within 24 hours, there are a few steps you can take:

1. Check Your Certification Dashboard: Ensure that you are logged into the correct account that is linked to your company and personal accounts. Sometimes, the transcript may not appear if you are not viewing it from the right profile.
2. Results Timing: Generally, for most exams, results should be available within minutes, but it can take up to 24 hours for them to appear in your Learn profile. If you took a beta exam or scheduled through Certiport, the timing may vary.
3. Support Request: If the scorecard and transcript are still not visible after 24 hours, it may be helpful to submit a support request for assistance. You can find guidance on how to do this in the certification support resources.
4. Failed Exam Results: If you have failed the exam, the scorecard should still be available in your profile. If it is not visible, this is something that needs to be addressed through support.

Make sure to check your Certification Dashboard for updates and consider reaching out to Microsoft support if the issue persists.

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References:

• Access your certificates, badges, and transcript
• Certification process overview