Calendaer events from emails

Question

Why doesn't Outlook automatically populate my calendar with events from airline and hotel confirmation emails?

Answer 1

Outlook may not automatically populate your calendar with events from airline and hotel confirmation emails due to the settings configured in your Outlook calendar app. To enable this feature, you need to ensure that the option for automatically adding events from emails is activated in the calendar settings. If this setting is disabled, Outlook will not process those emails to create calendar events.

You can modify these settings using the Set-EventsFromEmailConfiguration cmdlet in Exchange PowerShell to ensure that Outlook automatically discovers and adds events from relevant emails to your calendar.

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References:

• Schedule smart
• Set-EventsFromEmailConfiguration

Answer 2

Hi @Lyke, Betheny 

Welcome to the Microsoft Q&A forum and thank you for taking the time to share your situation.  

I truly understand how inconvenient it is when Outlook suddenly stops adding your airline or hotel confirmations to your calendar. This feature is incredibly helpful when it works consistently 

There are a few key reasons and the steps you can try to set up on your calendar: 

1. Some airline or hotel email domains are no longer supported by Outlook 

Outlook only auto‑creates events from specific, approved sender domains. Recently, several major airlines began using different confirmation email domains that are no longer on Microsoft’s supported list, so Outlook won’t trigger an event from those messages.  For example, Delta confirmations using t.delta.com are not recognized by Outlook’s automatic event‑creation system. 

2. Outlook settings may have reset after updates

A number of customers have found that their Events from email setting was unintentionally toggled off. To make sure Outlook continues adding travel plans automatically, you can re‑enable it using the steps below: 

• Open Outlook on the web 
• Go to Settings > View all Outlook settings 
• Select Calendar > Events from email 
• For Flights, Hotels, and other categories, choose “Show event summaries in email and on my calendar.”  

3. Some travel providers changed how they format confirmation emails 

Certain airlines have stopped embedding .ics files or structured event data in their emails, so Outlook doesn’t detect them anymore.  This means Outlook may still show “Outlook found new events” at the top of the email, but it won’t be able to add anything to the calendar if the data format isn’t supported. 

For more information, please refer to the following link: 

• Automatically add events from your email to your calendar - Microsoft Support 
• How can I enable/disable travel itineraries from auto-populating to Office 365 Outlook Calendars? 

Please note that this information is being provided by the moderator solely for your convenience. The referenced sites are not managed or overseen by the moderator, and therefore we cannot guarantee the accuracy, security, or suitability of any software or content available there. We recommend reviewing all information carefully and ensuring you understand any associated risks before following suggestions from the provided link. 

Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

I hope this information is useful. As other users will also be searching for guidance in this community, clicking “Accept Answer” would be a wonderful way to amplify your impact. Your action not only helps others with similar questions find the right solution faster, it also highlights your role in shaping a more helpful and informed community.    

Thank you again for your time and for raising this important usability concern. If you have any further questions or need additional assistance, please don’t hesitate to reach out. 

I look forward to your thoughts on this. 

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