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Can't upload photos from OneDrive

William King 0 Reputation points
2026-02-24T23:09:53.6033333+00:00

If I click on one of my photos that has a small cloud next to the title in my ThisPC/Photos folder , it won't open. It says to make sure that One Drive-Personal is running on my PC. If I go into the OneDrive-Personal/Photos folder and try to open one of the photos with the cloud icon, it switches to the to the ThisPC/Photos folder. Catch-22? In any case, there are a bunch of stored (and backed-up photos that I can't access.

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Craig Long 17,700 Reputation points
    2026-02-25T02:38:15.9666667+00:00

    The only way to tell where a folder is actually located is to select the folder, right-click it, and open its Properties. There, you will be able to see the folder's actual location.

    Are these Photos folders the same or different folders?

    If there are OneDrive icons next to the folders, then they are in OneDrive.

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  2. Q&A Assist
    2026-02-24T23:10:03.7666667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems like you're experiencing issues with accessing photos that are stored in OneDrive but are not currently synced to your PC. The small cloud icon next to the photo indicates that the file is stored online and not downloaded to your local device. Here are some steps you can take to resolve this issue:

    1. Ensure OneDrive is Running: Make sure that OneDrive is running on your PC. You can check this by looking for the OneDrive icon in the taskbar notification area.
    2. Check Sync Status: If OneDrive is running, check if it is syncing properly. You can do this by clicking on the OneDrive icon and reviewing the sync status.
    3. Download Files: To access the photos, you may need to download them from OneDrive. You can do this by right-clicking on the photo in the OneDrive folder and selecting the option to download.
    4. Pause and Restart Syncing: Sometimes, pausing and then restarting the syncing process can help. Right-click the OneDrive icon, select Help & Settings, then Pause syncing, and after a few moments, resume syncing.
    5. Check for Hidden Files: If there are hidden files or temporary files in your OneDrive folder, they may affect the sync status. Make sure to check for and remove any unnecessary hidden files.

    If these steps do not resolve the issue, you may want to consider unlinking and relinking your OneDrive account or checking for any available Windows updates that might resolve syncing issues.


    References:

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