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How to fix my tenant issue

Olalekan Ibrahim 0 Reputation points
2026-02-25T02:53:21.7933333+00:00

I am the tenant creator and Global Administrator of my Azure tenant. I converted my B2B account to Member and now I am completely locked out of Microsoft Entra ID. There are no other Global Admins in the tenant. I need directory access recovery.

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  1. Q&A Assist
    2026-02-25T02:53:28.6366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To recover access to your Azure tenant after being locked out as the only Global Administrator, you will need to contact Microsoft Support directly. Since there are no other Global Admins in your tenant, the Azure Data Protection team can assist you in regaining access to your directory. You can reach them at +1 866-807-5850.

    It's crucial to have your tenant information ready when you contact support to expedite the recovery process.

    References:

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