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tenant issue

Olalekan Ibrahim 0 Reputation points
2026-02-25T03:01:45.8933333+00:00

I am the tenant creator and Global Administrator of my Azure tenant. I converted my B2B account to Member and now I am completely locked out of Microsoft Entra ID. There are no other Global Admins in the tenant. I need directory access recovery.

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  1. Q&A Assist
    2026-02-25T03:02:04.13+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are locked out of your Microsoft Entra ID tenant and there are no other Global Administrators available, you will need to open a support ticket with Microsoft. The Data Protection Team can assist you in regaining access to your tenant. You can contact them for help with resetting credentials or claiming ownership of the tenant.

    To initiate this process, you can find the appropriate support contact information for your region at the Microsoft support page.

    References:

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