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Azure portal login issue and Money is deducting

Ravikanth vavilala 0 Reputation points
2026-02-25T05:10:53.9133333+00:00

Hello Export ,

I am trying to reach support team to fix my billing related issue.

Want to raise a support request getting below error message and unable to login to Azure Portal

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 26736f93-e0ab-46e2-b61a-9166fd430e00 Correlation ID: 019c9332-4625-7a20-9f03-972370e5aab8 Timestamp: 2026-02-25 05:07:51Z

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  1. Q&A Assist
    2026-02-25T05:11:32.9833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error message you are encountering, AADSTS5000225: This tenant has been blocked due to inactivity, indicates that your Azure tenant has been blocked due to not being used for a certain period. To resolve this issue, you will need to contact support to unblock your tenant.

    Since you are unable to log in to the Azure portal, you can create a support request through the following methods:

    1. Contact Azure Support: If you cannot access your account, you can create a support request by visiting the Azure support page from another account that has access or by calling the Azure Data Protection team if you are the only global admin.
    2. Use the Microsoft 365 Data Protection team: If your organization does not have a global admin, you can reach out to the Microsoft 365 Data Protection team for assistance with your account.

    Make sure to provide them with the error details and any relevant information regarding your account and billing issues.

    References:

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