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I forgot my hotmail password i havnt recovry email or phone number. How can recover it

waseem mirza 0 Reputation points
2026-02-25T08:41:03.1466667+00:00

I forgot my hotmail password i havnt recovry email or phone number. How can recover it

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Darhyl Amizola 33,895 Reputation points Independent Advisor
    2026-02-25T09:15:46.5433333+00:00

    Hey there! Nice to meet you!

    Since you do not have access to the verification methods (your recovery phone number and email address) for a password reset, I'm afraid the only way to recover the account is through the account recovery web form: https://account.live.com/acsr

    Important: If you have an active 2FA, ACSR will inform you that your recovery request will be ignored. If you only receive a message that the recovery request is either successful or indicates insufficient information, this means that 2FA is disabled.

    You'll need to keep trying until you're verified by Microsoft, and you can do this up to 2 times every 24 hours.

    If your Microsoft account recovery request was not granted, please review this link for tips on improving your chances of a successful recovery: https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53

    Please be advised that Microsoft Support will not be able to assist you with manual recovery, unblock, and escalation for this case, as stated in this article, that they are not permitted to send password resets, access, or even change any details on the account:

    https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Thank you for your understanding.

    Best regards,

    Darhyl

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  2. Q&A Assist
    2026-02-25T08:41:12.72+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To recover your Hotmail account without a recovery email or phone number, you can use the official Microsoft account recovery form. Here’s how to proceed:

    1. Go to the Microsoft account recovery form at https://account.live.com/acsr.
    2. Select "I forgot my password" and enter your Hotmail email address.
    3. Follow the prompts provided. Since you do not have access to your recovery email or phone number, look for the option that says "I don’t have any of these" when asked for verification methods.
    4. Fill out the form with as much accurate information as possible, such as recent email subjects, folder names, and contacts you’ve emailed.
    5. Submit the form and wait for Microsoft to verify your identity. This process may take some time.

    If you still face issues, you may need to contact Microsoft Support for further assistance.


    References:

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