Request for AZ‑900 Azure Fundamental Certificate (PDF)

Question

Hello MS Support Team,

I recently completed the Microsoft AZ‑900: Azure Fundamentals exam successfully. However, I have not received the certificate in PDF format, nor am I able to access or download my score report from the certification dashboard.

Could you please provide me the PDF file in below email address:

Below are my details for reference:

Full Name: Mahesh Manda

Candidate ID: MS1100980674

Reg ID: 524152932

Exam: AZ‑900 – Microsoft Azure Fundamentals

Exam Completion Date: 25-Feb-2025

Email associated with certification account: ******@gmail.com

Thanks,

Mahesh Manda

Answer 1

still unable to log in to my Microsoft Learn profile it's redirected to diff profile and as a result, I am not able to access or download the certificate for the exam I have already passed as per below ref.
Candidate ID: MS1100980674

Reg ID: 524152932

Pls guide me on the next steps to resolve the login issue?Thanks

Answer 2

To obtain your AZ-900 Azure Fundamentals certificate in PDF format, you should first check your Certification Dashboard. Here are the steps you can follow:

1. Access the Certification Dashboard: Go to your Certification Dashboard to see if your certificate is available there. You can view and download your certificates from this dashboard.
2. View Certificates: Click on the "View Certificates" button in the "Certificates" section. From there, you can download your certificate.
3. If Not Visible: If you do not see your certificate or are unable to download it, you will need to submit a support request to Microsoft Credentials Support for assistance. You can do this by visiting the support link provided in the context.

Please note that it may take up to 72 business hours for the support team to respond to your request. Make sure to provide them with your details, including your full name, candidate ID, and exam completion date, as you have listed in your message.

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References:

• Access your certificates, badges, and transcript
• How to download certificates for my modules and learning path completed - Microsoft Q&A