To restore a lost folder in Microsoft 365, you can follow these general steps:
- Check the Recycle Bin: If the folder was deleted recently, it might be in the Recycle Bin. You can access the Recycle Bin from the OneDrive or SharePoint site where the folder was located.
- Restore from OneDrive: If the folder was part of OneDrive, log into your OneDrive account online and check the Recycle Bin there. If you find the folder, you can restore it directly from the Recycle Bin.
- Use PowerShell for Exchange: If the folder was part of an Exchange mailbox, you might need to use PowerShell commands to restore it. For example, you can use the
New-MailboxRestoreRequest cmdlet to restore missing data from a mailbox.
- Check for Retention Policies: If your organization has retention policies in place, the folder might be preserved under specific conditions. You may need to consult with your IT administrator to check if the folder is recoverable under these policies.
If these steps do not help, you may need to contact your IT support for further assistance.
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