Microsoft Certification exam

Question

Hello,

I passed the exam MB-820 27.01.2026,

but why cannot I see the results on my MS transcript?

Candidate ID: MS0429306580

Site Number: 85318

Registration: 526917929

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support

Answer 2

Hello,

I may have some Learn profiles and I've tried different accounts, but I don't understand which one is correct. Can you help me find my certificate?

Answer 3

https://learn.microsoft.com/credentials/certifications/missing-certifications

Answer 4

I cannot see the results on my MS transcript

Answer 5

If you cannot see the results of your MB-820 exam on your Microsoft transcript, there are a few potential reasons:

1. Profile Login: Ensure that you are signed into the correct Microsoft Learn profile. If you have multiple accounts, you may be checking the wrong one. The results are linked to the account used when registering for the exam.
2. Processing Time: It can take up to 24 hours for exam results to appear in your Learn profile after passing the exam. If you have recently passed the exam, it might just be a matter of waiting a bit longer.
3. Credential Requirements: Verify that you have indeed passed the exam and that it meets the requirements for the certification you are pursuing. If there are any discrepancies, the results may not show up.
4. Contact Support: If you still do not see your results after checking the above, consider contacting Microsoft Credentials Support for assistance with your missing exam results.

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References:

• Missing Exams or Certifications