Refund for basic office subscription

Question

trying to get refund that Microsoft said was available to me - but there is nowhere to request a refund - how can I get one?

Answer 1

Hello,

Please sign in here: https://go.microsoft.com/fwlink/?linkid=2246882

click “Investigate charge” at the top right and submit it. Microsoft will review the charge and contact you if a refund is approved. Make sure you use the account tied to your subscription.

Answer 2

To request a refund for your Microsoft Office subscription, you can follow these steps:

1. Visit the Microsoft Support website.
2. Sign in to your Microsoft Account.
3. Select the product you need help with.
4. Click on "Get Home support" and describe your issue.
5. Navigate to the "Contact Support" tab.
6. Choose "Billing and Payment updates" and confirm.
7. You can then chat with a support agent in your web browser.

If you are unable to find the refund option, contacting Microsoft Support directly is the best way to resolve your issue.

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References:

• Request a refund - Microsoft Q&A
• Can I speak to someone? -- Billing issues - Microsoft Q&A