I would like a refund on my Microsoft 365 subscription

Question

I would like a refund on my Microsoft 365 subscription

Answer 1

On the link below the steps are provided to check your eligibility for a refund and to cancel the Microsoft 365 subscription, also, when you are managing the subscription, ensure you disable the recurring billing option.

https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

Answer 2

To request a refund for your Microsoft 365 subscription, you can follow these steps:

1. Check Eligibility: Determine if your subscription is eligible for a refund. Generally, if you have a subscription purchased through a partner, you may have a limited time to request a prorated refund.
2. Contact Microsoft Support: For the best assistance, contact Microsoft Customer Service directly. You can do this by visiting the Microsoft Support website and following the prompts to get help with your subscription.
3. Follow Refund Instructions: If you find that your subscription is eligible for a refund, follow the instructions provided by Microsoft Support to initiate the refund process.

For more detailed guidance, you can refer to the official Microsoft documentation on how to get a refund on a subscription.

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References:

• Can I speak to someone? -- Billing issues - Microsoft Q&A Help!
• Cancel a monthly charge on my visa credit card - Microsoft Q&A