Welcome William Archer,
Thank you for reaching out to Microsoft Q&A forum. I am happy to assist you.
Regarding your case, I can see that QA Assist has already provided some helpful troubleshooting steps. Besides, you might also consider the following options:
Option 1: Check Focus Assist settings
- Go to Settings > System > Focus
- Make sure Focus assist is turned off or not restricting app behavior
Option 2: Verify PowerToys is up to date
- Open Microsoft PowerToys from the Start menu
- Check for updates and install the latest version
- Restart PowerToys after updating
Option 3: Review PowerToys Always On Top settings
- Open PowerToys
- Go to Always On Top
- Confirm the feature is enabled and the shortcut is correctly assigned
Option 4: Restart Windows Explorer
- Press Ctrl + Shift + Esc to open Task Manager
- Find Windows Explorer
- Select it and choose Restart
Option 5: Check Taskbar behavior
- Right‑click the taskbar and open Taskbar settings
- Review taskbar and window behavior options to ensure nothing is set to minimize or hide new windows
I really hope that the information I gave above was helpful to you. Please feel free to reply below and let me know if you have further concern on this matter.
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