How to fixlaptop

Question

How can you change a user when it is in the lock screen?

Answer 1

Hi Oscar Lovell-Purkis (student),

Welcome to the Microsoft Q&A forum.

On Windows Home, you can easily switch between users directly from the lock or sign‑in screen. This is helpful on shared PCs, as it lets each person access their own account without unlocking another user’s session.

Here are the options that you can consider:

Option 1: Switch user from the lock or sign‑in screen

• Wake your PC to display the lock screen.
• Press any key or swipe up to reach the sign‑in screen.
• Select a different user account shown on the screen.
• Enter that user’s PIN, password, or Windows Hello to sign in.

Option 2: Switch user while already signed in

• Select Start.
• Select your user picture / Accounts icon.
• Choose Switch user.
• Select another account to return to the sign‑in screen and sign in.

Helpful notes to keep in mind:

• Other users must already have accounts set up on the PC and have signed in at least once to appear.
• Locking the device with Windows + L is a quick way to reach the sign‑in screen and switch users.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

To change a user when the laptop is at the lock screen, you can typically follow these steps:

1. Press Ctrl + Alt + Delete: This will bring up a screen with options including switching users.
2. Select Switch User: Click on the "Switch User" option to go to the login screen where you can select a different user account.
3. Choose the User Account: Select the user account you want to log into and enter the password if prompted.

If you encounter any issues, such as being unable to switch users or the screen being unresponsive, you may need to troubleshoot further based on the specific symptoms you are experiencing.