Download Provisioning Package Button Missing - MCC

Question

I'm attempting to setup Microsoft Connected Cache for Education/Enterprise. I created the resource and a cache node, and everything looked good and successful. When I returned after a few days, the button to "Download Provisioning Package" is missing. To test, I created a new 2nd node, but that also did/does not have the button. I am fairly certain it was there when I setup the first node, but because I was not yet ready to setup the server, I did not download it at that time.
Did I do something wrong? I am not sure what steps to take to address this or if I should just start over?

Answer 1

Hi Geoff,

You didn’t do anything wrong. The provisioning package option is only shown during the initial deployment phase of a cache node. Once the node has been registered successfully, the portal hides that button because the deployment process is meant to be completed using the PowerShell command provided in the Deployment tab.

If you missed downloading the package during the first setup, you don’t need to start over. Instead, you can re‑run the deployment command shown in the portal for that node. Each time you run it, the registration key refreshes, so you’ll always have a valid way to connect the cache host. If you want to redeploy or move the node to a different server, simply use the updated command rather than looking for the package download.

I hope this clears up the confusion and helps you continue. If this explanation helps clarify things, I’d appreciate it if you could click “Accept Answer” to help others in the community.

Jason.

Answer 2

It sounds like you are experiencing an issue with the "Download Provisioning Package" button not appearing for your Microsoft Connected Cache nodes. This could be due to a few reasons:

1. User Permissions: Ensure that you have the necessary permissions to access the provisioning package. If your permissions have changed since the initial setup, this could affect your ability to see the button.
2. Resource Configuration: Double-check that your cache nodes are correctly configured and that all required fields were filled out during the setup process. If there were any validation errors during the configuration, it might affect the availability of certain features.
3. Azure Portal Updates: Sometimes, the Azure portal may undergo updates or changes that could temporarily affect the visibility of certain buttons or features. You might want to try refreshing the page or logging out and back in to see if the button reappears.
4. Known Issues: There may be known issues with the current version of Microsoft Connected Cache that could be causing this problem. Check the release notes or known issues documentation for any relevant updates.

If none of these steps resolve the issue, you might consider recreating the cache nodes as a last resort, but it would be advisable to first reach out to support or consult the documentation for troubleshooting steps specific to your situation.

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References:

• Troubleshoot Microsoft Connected Cache for Enterprise and Education
• Create Microsoft Connected Cache Azure resource and cache nodes