How I set up the Face Sign In?

Question

I have an error that is showing me the security in Pending to set up, and in the part of set up the Face Sign in, it is showing me that as Unavailable, I'm concerned about it, because I got my new laptop yesterday and it was working fine, but today it is not working, and I already install the Windows updates. How could I fix that?

Answer 1

Thanks, John.

Click Start, type "Services," and select it from the results.

In the Services window, right-click "Windows Biometrics Service" and choose "Stop."

Open File Explorer and navigate to: C:\Windows\System32\WinBioDatabase.

Delete all .DAT files in the folder. If no files are visible, go to the "View" tab in File Explorer and enable "Hidden Items."

After deleting the .DAT files, attempt to set up Windows Hello Face again.

Hope that helps, and rely on us for any further inquiries. All the best.

Answer 2

It is showing me this

Answer 3

Hi John,

See if the following driver helps:
https://dlcdnta.asus.com/pub/ASUS/nb/Image/Driver/Camera/39801/Camera_Extension_Realtek_X_V10.0.22000.10004_39801_1.exe?model=X1607CA&Signature=Gh0Z1U5gQMNjLwcO5d-xN2KvDjGLPmPIP7lRjViRdVeTNRkGEiL-sPNGC7ya6~vxGoWw4dad-JQgu3D-kpW39BWdgQQSFz6Y01kFq4h4Mkyb1y5PGKhp8amqNrm2wpqGt--bOAIBLERF3gCcEdtWR0ROlXRYvN3HIRcm~JiegQn8d8-zYl785vpzWyslufnHtw2U7mQJzNk40xWyPovUEv~n~WH1Jlj51l-omHqpQ3zmS1QGAVJeXa6so~AkUNKi9DvsXimZRnDfSs2hwEsAmtkDbL~hw1YOigGFMw2gaQPbbxUxG0Kzxz1W7SBhCtLjkNPccIt2gMKR-1N0ZntcQg__&Expires=1772075945&Key-Pair-Id=K2ITB7O97XKKCX

Answer 4

I got this

Answer 5

Hi John,

Please supply the following Information.

Right-click the Start button and Choose the Run option

Type in msinfo32

Press enter.

Take a screenshot of the System Summary window and post it in the next reply.

I look forward to your response and am eager to collaborate until we find a solution.