Windows 11 24H2 26100.7840 - Login bug

Question

I am looking to see if there are any known bugs in the last few weeks,

I am having an issue with a few of my users where if a user selects the last login tile and types in their password, they get a 'password' is incorrect.

If they select other user, type in their username and the same password, they get in.

It seems to be an issue with cached credential I ran both HP Support Assistant and Windows Updates, wondering if I should take them up to 25H2 and see if the issue persists,

Moved from: Windows for home | Windows 11 | Accounts, profiles, and login

Answer 1

Hi Matthew Pettorossi

Are you in a business premise?

Answer 2

Currently, there are known issues related to authentication in Windows 11, version 24H2. Specifically, there is an issue where devices using the Identity Update Manager certificate and Public Key Cryptography for Initial Authentication (PKINIT) may experience problems with password rotation, leading to authentication failures. This issue can affect how users log in, particularly in enterprise environments using Kerberos authentication.

However, the specific problem you're describing—where users can log in using the "Other user" option but not through the last login tile—does not appear to be explicitly mentioned in the current known issues or resolved issues documentation. It may be related to cached credentials, as you suggested.

If the issue persists after updating to version 25H2, it may be beneficial to check for any additional updates or patches that address login issues specifically, as well as to monitor any further updates from Microsoft regarding known issues in Windows 11.

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References:

• Windows 11, version 24H2 known issues and notifications
• Resolved issues in Windows 11, version 24H2