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I need to talk to someone NOW

Stephan Davis 0 Reputation points
2026-02-25T21:49:44.4133333+00:00

I got a notice last night I got a text about fraud on my debit card from Microsoft for I think 149.99. I did not make that purchase. I had to cancel my debit card now all of my bill are due today and now i am not able to use this card and this will mess up my credit CALL I NEED A HUMAN.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Tin Luna 22,945 Reputation points Independent Advisor
    2026-02-25T22:42:40.9533333+00:00

    Greetings!

    This is Tin, sorry to hear that you're experiencing fraud activity on your account. Regarding refund, it would be best to reach the MS Accounts & Billing Support to check and address this.

    Kindly open this link: https://support.microsoft.com/contactus/

    Please sign in your account with the subscription, then click Microsoft 365 then choose Get Home Support. After that, please type Chat with an agent then hit enter. Scroll down and choose Contact Support, then please select MS 365 and Office then under Category, choose Billing and Account Profile question then hit next. You will see the chat option there.

    Once you're connected to the Live Agent, please let them know about your issue so they could check your account and address your concern.

    Thank you,

    Tin

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