Windows 11 – Xbox PC App Stuck on Startup

Question

After the latest update, my Xbox PC app started getting stuck on the startup screen (as shown in the image), even though it was working perfectly fine before.

Here’s what I’ve tried so far:

Cleared the cache

Uninstalled and reinstalled both Game Services and the Xbox app

Ran a system health check (no issues were found)

In short, I’ve tried everything mentioned in this link as well: https://learn.microsoft.com/en-us/answers/questions/5695410/need-a-fix-for-my-microsoft-store-app-and-my-xbox

But none of these solutions worked.

Does anyone have any other suggestions? What else can I try?

Answer 1

Welcome taha!

Thank you for posting your question to the Q&A forum.

I understand you're having trouble with your Windows 11 Xbox PC app getting stuck on the startup screen after the latest update. Since previous attempts didn’t help, please try the following additional steps:

1. Re‑enable Xbox services

• Open Task Manager (Ctrl + Shift + Esc).
• Go to the Startup tab.
• Look for Xbox App Services or similar Xbox‑related services.
• Enable them. If it's already enabled, disable then re-enable to refresh the services
• Restart your PC.

2. Use Gaming Services Repair Tool for PC

Download Gaming Services Repair Tool for PC to fix issues with installing or updating Gaming Services, which may be causing the issue you’re experiencing. Follow the instructions provided in the “Downloadable version” section of the article.

Hope this helps. Please let me know how it goes!

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