my hotmail get hacked!!

Question

my e mail keep make this show my name and password

also changed previous subject and email too..

is there way to fix this problem?

Answer 1

Hi bob kim,

Thank you for reaching out to Microsoft Q&A forum.

I am very sorry you are going through this situation. Based on the details you shared, the email you received appears to be a phishing or spoofing message. Please follow the steps below to help protect your account:

• Scan your device for malware using a trusted antivirus (Microsoft Defender) before changing your sign-in information.
• Secure your Microsoft account: change your password and turn on two-step verification (2FA).
• Sign out everywhere to remove any active sessions you do not recognize.
• Report the suspicious message using Outlook’s Report feature (Report phishing / Report junk). Reporting helps improve filtering, depending on your Outlook version/settings, reporting junk may move the message to the Junk Email folder and add the sender to your blocked list, but scammers can switch to new addresses.
• In Outlook.com settings, carefully review Mail > Rules and Mail > Forwarding, and delete any rules you did not create.

Please feel free to let me know if you have any further updates, thanks.

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