Not able to download a certificate of Microsoft 365 administration

Question

I have passed the exam on 19th of February not able to download certificate as there is no option visible in credentials it has been 6 days option is not there still would you please help how can I download

Answer 1

Exams are not certifications. The MS-102 exam is only part of the requirements for the Microsoft 365 Administrator Expert certification. You must also hold one of the prerequisite active associate certifications. https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/#certification-prerequisites

Answer 2

Have a look at:

https://learn.microsoft.com/en-us/credentials/certifications/missing-certifications

Support:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support