How to change my legal Name

Question

Dear Team,

I Wana update my legal name

Current: Sandeep Yarramsetty

Actual: Venkata Sandeep Yarramsetty

Answer 1

You update your Legal name on your Learn profile under Settings

https://learn.microsoft.com/users/me/settings

If you have an exam booked, you will be shown a message and link to contact Credentials support

https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request

Answer 2

Hello, I'm Quinn and here to help!

If you're referring to your Microsoft certification profile (and the name issue is blocking exams), you can update it by following these steps:

1. Sign in to your Microsoft Certification Profile.
2. Click “Edit profile.”
3. Select “Request change” next to your legal name.
4. Enter your correct full legal name exactly as it appears on your government-issued ID.
5. Submit the request for review.

After submitting:

• You will receive a confirmation email with a support request number.
• A second email is usually sent within 24 business hours (Monday–Friday) confirming approval or requesting additional verification.
• Please note that updates may take up to 72 hours to reflect across systems.

May I ask if you could clarify whether this name change is for certifications/exams or for your main Microsoft account?

Reference:
https://learn.microsoft.com/answers/questions/1696506/how-i-can-change-my-name-on-the-certification

Answer 3

If the “legal name” for exams/certifications was entered incorrectly and is blocking exams, how to open a support request via the Microsoft credentials support page and ask for a legal name correction, providing the correct full name and how long it takes

Answer 4

Updating the legal name depends on where it appears and which Microsoft service is using it.

1. If this is the Microsoft account name (used for sign-in, Outlook.com, Windows, etc.):
   • Sign in to the Microsoft account page.
   • Go to Your info.
   • Select Edit name, change Sandeep Yarramsetty to Venkata Sandeep Yarramsetty, then select Save.
   • It can take up to 24 hours for the new name to appear everywhere.
2. If this is the display name on email recipients’ side in Outlook (classic Outlook for Windows or Outlook for Mac):
   • In classic Outlook for Windows: File > Account Settings > Account Settings → select the account → Change → update the Your name field to Venkata Sandeep Yarramsetty → Next → Close.
   • In Outlook for Mac: Tools > Accounts → select the account → under Personal Information, update Full Name to Venkata Sandeep Yarramsetty.
   • If the account type is Microsoft Exchange and the name cannot be edited, contact the organization’s Exchange or Microsoft 365 administrator to update the name.
3. If this is organizational profile information (for example, what others see on the contact card in a work/school environment):
   • Some profile fields (name, title, etc.) are managed by IT or HR systems.
   • Contact the organization’s IT or HR department or Microsoft 365 admin and ask them to update the legal name to Venkata Sandeep Yarramsetty in the directory/HR system.
4. If this is the name on Microsoft Learn or certification-related records:
   • Update the display name in Microsoft Learn profile settings (profile icon → Settings → Personal info, username, and URL → change display name → Save).
   • If the “legal name” for exams/certifications was entered incorrectly and is blocking exams, open a support request via the Microsoft credentials support page and ask for a legal name correction, providing the correct full name.

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References:

• Why can't I change all my profile information or organizational info that other people can see on my contact card?
• How to change your user account name
• How to change your Microsoft account name or address
• Change the display name that email recipients see in classic Outlook
• Change the display name recipients see in Outlook for Mac
• Update your profile in Microsoft Teams Free
• Legal Name - Microsoft Q&A
• I WNAT TO CHANGE my name on microsoft learn - Microsoft Q&A