Not able to see my certificaton exam in learn page

Question

Microsoft Certification Exam Appointment Details:

Order Number: ‎0078-1156-5963‎

Answer 1

Contact support https://aka.ms/CertificationSupport

Answer 2

To verify a scheduled Microsoft certification exam and see it in the Learn page, use the Microsoft Learn profile and credentials area rather than the order number alone.

Take these steps:

1. Confirm the correct Microsoft account
   • Sign out of all Microsoft accounts in the browser.
   • Sign back in to Microsoft Learn using the same account that was used when scheduling the exam (this may be a personal MSA or a work/school account).
   • If multiple Learn profiles exist under different logins, repeat the sign-in with each possible account until the right profile is found.
2. Check the Certifications page for the appointment
   • Go to the Learn profile Credentials area (Certifications tab).
   • At the top of the Certifications page, look for the list of exam appointments. Scheduled online or test-center exams should appear there.
   • From there, the appointment can be used to go to Pearson VUE (for example, via a “Go to the exam” link) when it is time to take the exam.
3. If the exam still does not appear
   • Ensure that the exam was scheduled through the same Learn profile (not through a different account or provider).
   • If the exam was scheduled via Certiport, note that Certiport exams and certifications do not currently appear in the Microsoft Learn profile and must be managed separately through the Certiport account.
4. Contact support if the appointment is missing
   • If the exam appointment is not visible under any of the possible Learn accounts, or if there are issues with missing exams or certifications, contact Microsoft Credentials Support for further assistance.

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References:

• Register and schedule an exam
• Certification process overview
• Missing Exams or Certifications
• About online exams with Pearson VUE
• Can’t see my scheduled Microsoft exam?????? - Microsoft Q&A
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• How to download certificates for my modules and learning path completed - Microsoft Q&A