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Azure DevOps organisation "xxxx" is linked to a PAYG subscription.
We cannot access the "xxxx" organisation in dev.azure.com (although it is visible in Azure Portal) and therefore cannot remove billing.
We need the Azure DevOps billing link detached so we can cancel the subscription. (I am the sole owner and administrator, but there is some kind of entanglement happening.)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Thank you for your contribution. There is no difference from following your suggestion: “xxxx” still does not show there.
Please would someone with knowledge of such issues provide their insight and advice.
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Hi @John T Can you please provide the details, I have asked in the Private chat?
Hello Siddhesh. I have copied the details into the form you linked to me in the Private chat. I'm hoping this allows someone to provide actual support.
Hi @John T Can you please provide below details on Private chat?
Organization Name:
Tenant Id:
Subscription Id:
Hi @John T
Can you provide me the Azure Devops Organization url?
Hi @John T Thank you for reaching out to Microsoft Q&A.
As discussed on email, The issue is resolved as backend team removed the billing and you confirmed the case to be closed.
If the resolution was helpful, kindly take a moment to click on 
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