The answer - reduce the number of recipients per email. Why I have no idea, but finally a week later I managed to send my emails
Email limit message but no emails sent
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Lissa Grindrod
0
Reputation points
Keep getting the same error message regarding limits but I haven't sent emails to any of the prescribed limits.
Outlook | Windows | Classic Outlook for Windows | For home
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Lissa Grindrod 0 Reputation points
2026-02-28T08:44:23.5933333+00:00 Hi John,
How do I verify my account, I have added a phone number. Still getting nowhere
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John Jefferson Doyon 60,860 Reputation points Independent Advisor2026-02-28T09:51:21.5933333+00:00 If the issue still persists, please wait for at least 24 hours, as the limits often lift within that time.
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Lissa Grindrod 0 Reputation points
2026-03-02T08:36:55.4033333+00:00 Hi, I didn't use the email for 36 hours, and tried again, still getting an error message regarding limits. I'm at the end of options, using all the self-help guides I can find.
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Lissa Grindrod 0 Reputation points
2026-03-02T15:12:22.19+00:00 I am now getting a queued message, but again nothing happening….
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Lissa Grindrod 0 Reputation points
2026-03-02T19:46:04.43+00:00 The answer - reduce the number of recipients per email. Why I have no idea, but finally a week later I managed to send my emails
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2 answers
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John Jefferson Doyon 60,860 Reputation points Independent Advisor
2026-02-26T21:06:37.65+00:00 Hi, I'm John! I will help you with this.
This can happen if the system detects unusual activity, or if your account hasn’t been fully verified.
For personal accounts, the best place to start is making sure your account is fully verified, check that your security info (like your phone number or alternate email) is up to date at https://account.microsoft.com Once that’s done, the limits often lift within 24 hours.
For more detailed guidance please see "How can I increase sending limits?" section here: https://support.microsoft.com/office/sending-limits-in-outlook-com-279ee200-594c-40f0-9ec8-bb6af7735c2e
I really hope this information is helpful! Let me know if you have any further questions or concerns.
Regards,
John J.D.
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John Jefferson Doyon 60,860 Reputation points Independent Advisor
2026-02-28T09:35:31.3266667+00:00 If the issue still persists, please wait for at least 24 hours, as the limits often lift within that time.
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