Not able to start Microsoft Excel (Windows)

Question

Not open Windows Micro Soft Office excel so need some help

Answer 1

Hi @sakthi p, 

Thank you for posting your question in the Microsoft Q&A forum.   

Regarding that Excel is not opening on Windows. I’d like to ask a few quick questions to better understand your situation and assist you more effectively:   

I noticed your question is posted under the Business tag, so my initial guidance will focus on work/school (Microsoft 365) accounts. If this issue is happening with a personal Microsoft account instead, could you please let me know so I can adjust the troubleshooting steps accordingly?     

1/Do you receive any error message or notification when you try to open Excel?  

2/If there is any error or notification when you try to open excel, could you provide a screenshot of the error ? (Feel free to hide any privacy information).  

3/Are you unable to open only one specific Excel file, or does this issue occur with all Excel files?  

4/Could you confirm the Microsoft 365 or Office subscription your organization is currently using?  (For example: Microsoft 365 Business Standard, Office 365 E3, etc.)  

5/Are you able to sign in to the Office apps using your organizational account?

Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.     

I really appreciate your patience, and I’m here to help. Looking forward to your response.    

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread