I can't change my PC's administrator email attached to microsoft account.

Question

My old email was hacked, so I created a new address, but I can't change it in my microsoft account attached to my PC (settings->accounts) as administrator. On the accounts page, there is a section "Related settings" then "Accounts" then "manage accounts." When I click this, my updated email showed up. I need to know how I can change the administrator email to my new email. Please help.

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Moved from System Center Service Manager

Answer 1

Hello

The AI answer is actually not really correct.

It really depends if you can access your old account still. You said it was hacked, did you gain access back, or you are completely blocked out of that account now?

On your computer, can you hold down Windows + R keys, type in netplwiz and press enter. When it is launched, do you see both old and new?

Please don't do anything further yet. Once I get the confirmation from you regarding my questions, we will clean this up to finish the rest of the steps.

Answer 2

Changing the administrator “email” on a Windows PC actually involves two separate things:

1. Changing the Microsoft account aliases (email addresses) associated with the Microsoft account itself.
2. Changing which account on the PC is an administrator (or signing into Windows with a different Microsoft account).

From the provided information, only the first and the local admin role management are covered.

1. Add the new email to the existing Microsoft account

If the hacked email is still the primary alias on the Microsoft account, first add the new email as an alias:

1. Go to the "how you sign in" page for the Microsoft account: Edit account info.
2. Select Add email.
3. Choose either:
   • Create a new Outlook.com email address, or
   • Use an existing email address from another provider (for example, gmail.com or yahoo.com).
4. Follow the prompts to add it.

Details are in “How to add an email address or phone number to your Microsoft account.” This keeps all contacts, storage, subscriptions, and settings while adding the new email as an alias.

2. Make the new email the primary alias (sign‑in email)

Once the new email is added and verified:

1. Go to Manage how you sign in to Microsoft (linked from the alias article: Manage how you sign in to Microsoft).
2. Under Account aliases, select Make primary next to the new email address.
3. Do not delete the old alias yet if access is still needed for mail; it can remain as a secondary alias.

Note: The primary alias is the main email used to sign in and to receive verification codes (if configured that way).

3. Ensure the Windows administrator account is correct

On the PC itself, confirm that the account being used is an administrator:

1. Open Settings on Windows.
2. Go to Accounts > Other users (or similar, depending on version).
3. Under Other users, select the account to change.
4. Next to Account options, select Change account type.
5. Choose Administrator, then OK.

Important: Limit the number of administrator accounts for security reasons; use a standard account for daily work when possible.

If Windows is already signed in with that Microsoft account, once the primary alias is changed online, Windows will reflect the new sign‑in email for that Microsoft account (it may take some time or a sign‑out/sign‑in cycle).

If instead a completely different Microsoft account should be used as the PC administrator, create/sign in with that account on the PC and then change its account type to Administrator using the steps above.

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References:

• How to add an email address or phone number to your Microsoft account
• Change the email address or phone number for your Microsoft account
• Add or remove an email alias in Outlook.com
• How to verify an email address in your Microsoft account
• Manage User Accounts in Windows
• What can I change on my Microsoft account?