KB5077241 – something didn't go as planned

Question

Hi everyone,

I’m having serious problems with installing KB5077241 (26200.7922) on Windows 11 (25H2) and I ask for your help (laptop specification below). I tried different ways and different approaches (listed below) – none of them worked. The scenario is always the same: after the installation process is completed, the system needs to reboot twice. The first time it goes to about 33% (black screen with “don’t turn off your computer” warning). Then it reboots for the second time, it goes to exactly 98% and … kaboooooom “Something didn't go as planned. No need to worry - undoing changes. Please keep your computer on”. After another a few reboots everything is rolled back to its previous state. I end up with 2 error codes: 0x8024a22d and 0x800f0922.

 

What I’ve tried so far:

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• using troubleshooting option “Fix Problems Using Windows Update”
• updating online using Windows update
• updating offline using “Windows11.0-kb5077241-

x64_739bca934f7f45038f9752637f632afa52c35f75.msu” file from Windows Catalogue

• installation with clean boot
• sfc /scannow
• Dism /Online /Cleanup-Image /RestoreHealth
• Dism.exe /online /cleanup-image /startcomponentcleanup
• deleting “%Systemroot%\SoftwareDistribution” folder
• deleting “%Systemroot%\System32\catroot2” folder
• deleting “c:\ProgramData\Microsoft\Downloader\qmgr.db”
• stopping and disabling “App Readiness”, “Windows Update”, “Background intelligent transfer” services:, net stop bits, net stop wuauserv, net stop msiserver, net stop cryptsvc, net stop appidsvc, regsvr32.exe /s atl.dll, regsvr32.exe /s urlmon.dll, regsvr32.exe /s mshtml.dll, netsh winsock reset, netsh winsock reset proxy, rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN… and many, many more. The problem still exists.

 

My SPEC:

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ASUS ROG Strix G713PV_G713PV

Microsoft Windows 11 Home (x64) Build 26200.7840

AMD Ryzen 9 7845HX

ASUS ROG Strix G713PV_G713PV

BIOS: G713PV.336

32 GB PC5-38400 DDR5 SDRAM Kingston KF548S38-32

16 GB PC5-38400 DDR5 SDRAM Micron MTC8C1084S1SC48BA1

NVIDIA GeForce RTX 4060 Laptop

KINGSTON SKC3000S1024G

WD PC SN740 SDDPNQD-512G-1002

150 GB free space on C drive

 

have a nice day

wZrokowiec

Answer 1

KB5077241 is an optional preview update, it is basically an early beta release of the March update.

The optional preview updates can be hard to install sometimes, may contain bugs and there is no need to install the optional preview updates.

Currently I am monitoring an emerging problem in that KB5077241 preview update that is causing the Windows UI language to change to another language and it cannot be reset even after uninstalling the optional preview update.

If that update is continually failing, below that update is a switch to 'Get the latest updates as soon as they are released', disable that option and restart your PC, that will stop the optional update continually trying to install and wait for the full March update to be released.

Answer 2

Error 0x800f0922 is associated with insufficient disk space or issues with the component store (WinSxS) and servicing stack; 0x8024a22d is a Windows Update failure during the servicing phase. Given that standard repair and reset steps have already been tried (SFC, DISM /RestoreHealth, /StartComponentCleanup, SoftwareDistribution/catroot2 reset, clean boot, offline .msu, etc.), the remaining supported options are:

1. Verify free space and clean component store

• Ensure the system drive still has sufficient free space for a feature update (Windows requires at least 20 GB for a 64-bit OS upgrade scenario).
• Run a component store cleanup from an elevated Command Prompt:

    Dism.exe /online /Cleanup-Image /StartComponentCleanup
  

  This removes superseded components and can reduce WinSxS size.

2. Repair Windows image and system files again in correct order From an elevated Command Prompt:

1. Repair the image:

DISM.exe /Online /Cleanup-image /Restorehealth

Wait for “The restore operation completed successfully” or “The operation completed successfully”. 2) Then run System File Checker:

sfc /scannow

Wait for verification to reach 100%. 3) Reboot and try Windows Update again.

3. Check common update-blocking conditions

• Confirm date and time are correct and set to automatic:
  • Start > Settings > Time & language > Date & time > enable “Set time automatically” and, if available, select “Sync now”.
• Temporarily disable any third‑party antivirus, VPN, or security software, then retry the update.
• Ensure all third‑party drivers (especially storage, chipset, and GPU) are updated from the hardware manufacturer, then retry Windows Update.

4. Manually reset Windows Update components (if not done exactly this way) From an elevated Command Prompt:

net stop bits
net stop wuauserv
net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak

cd /d %windir%\system32

Then restart the PC and run Windows Update again.

5. Perform a clean restart and retry the update

• Perform a clean restart so only minimal drivers and startup programs load, which can avoid interference during the servicing phase. See “Perform a clean restart into Windows” and then retry the KB installation from Windows Update.

6. If the update still fails: in‑place repair or clean installation If KB5077241 continues to fail after the above steps, the supported next step is to repair the OS itself:

• Perform an in‑place repair/upgrade using current Windows 11 25H2 media, or
• As a last resort, perform a clean installation of Windows 11 25H2 using the tool from the Windows 11 software download page, then apply all updates again.

These steps address corrupted or missing servicing files, Windows Update component issues, and disk/component store conditions that commonly cause 0x800f0922 and rollback at high completion percentages.

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References:

• Troubleshoot problems updating Windows
• Windows Update - additional resources
• Fix Windows Update corruptions and installation failures
• Clean Up the WinSxS Folder
• Get help with Windows upgrade and installation errors