how to fix word

Question

my Microsoft word not working

i get this massage

we're sorry but word has run into an error that is preventing it from working correctly, word will need to be closed as a result

Answer 1

Check to see if Word works when started in Safe mode.
https://support.office.com/article/dedf944a-5f4b-4afb-a453-528af4f7ac72

This is a diagnostic step, not a way to be using Word.

Unless this has to do with just one document, you should do an online repair. https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

Answer 2

Follow these steps on the Windows PC where Word is installed.

1. Close all Office apps

• Make sure Word, Excel, Outlook, PowerPoint, etc. are all closed.

2. Run an Online Repair of Office

• Open Settings (gear icon in the Start menu).
• Go to Apps (or System > Apps > Installed apps, depending on Windows version).
• Find Microsoft Office (or Microsoft 365 Apps).
• Select it, choose Modify.
• Select Online Repair, then choose Repair and let it complete.
• When finished, restart the computer and try opening Word again.

If Word still shows the same error after Online Repair:

3. Completely reinstall Office

• Uninstall Office from Settings > Apps > Installed apps (or Apps & Features/Programs and Features).
• Restart the PC (use Restart, not Shut down).
• Sign in to the Microsoft account where the subscription or license is registered and reinstall Office from there.

These steps repair or replace damaged Office/Word components that cause the “Word has run into an error that is preventing it from working correctly” message.

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References:

• we are sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? - Microsoft Q&A
• How to fix MS Word has run into an error that is preventing from working properly. Word will need to be closed as a result. - Microsoft Q&A
• How to fix my MS Word? - Microsoft Q&A
• how to fix word error - Microsoft Q&A
• I get a "stopped working" error when I start Office applications on my PC
• You may receive an error when running Office 2013 in Windows 10: "We're sorry, but Word has run into an error that is preventing it from working correctly."