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how to fix word

Taleb Majeed Ali Mohammad 0 Reputation points
2026-02-27T11:05:25.2933333+00:00

my Microsoft word not working

i get this massage

we're sorry but word has run into an error that is preventing it from working correctly, word will need to be closed as a result

Microsoft 365 and Office | Word | For home | Windows
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  1. Charles Kenyon 164.1K Reputation points Volunteer Moderator
    2026-02-28T01:13:09.1333333+00:00

    Check to see if Word works when started in Safe mode.
    https://support.office.com/article/dedf944a-5f4b-4afb-a453-528af4f7ac72

    This is a diagnostic step, not a way to be using Word.

    Unless this has to do with just one document, you should do an online repair. https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

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  2. Q&A Assist
    2026-02-27T11:05:36.04+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Follow these steps on the Windows PC where Word is installed.

    1. Close all Office apps
    • Make sure Word, Excel, Outlook, PowerPoint, etc. are all closed.
    1. Run an Online Repair of Office
    • Open Settings (gear icon in the Start menu).
    • Go to Apps (or System > Apps > Installed apps, depending on Windows version).
    • Find Microsoft Office (or Microsoft 365 Apps).
    • Select it, choose Modify.
    • Select Online Repair, then choose Repair and let it complete.
    • When finished, restart the computer and try opening Word again.

    If Word still shows the same error after Online Repair:

    1. Completely reinstall Office
    • Uninstall Office from Settings > Apps > Installed apps (or Apps & Features/Programs and Features).
    • Restart the PC (use Restart, not Shut down).
    • Sign in to the Microsoft account where the subscription or license is registered and reinstall Office from there.

    These steps repair or replace damaged Office/Word components that cause the “Word has run into an error that is preventing it from working correctly” message.


    References:

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