Hi Ronald, this is odd.
Could you please take a photo of your wife's computer using your phone and post it in your next reply? I want to help you fix the issue.
I’m eager to hear back and work together to find a solution.
ScreenConnect
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Spikes
5
Reputation points
When I start my wife's computer, running Windows 11 Home, I get a screen that says "ScreenConnect" and connot access anything.
Windows for home | Windows 11 | Performance and system failures
1 answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA 160.7K Reputation points Independent Advisor2026-02-27T14:22:46.45+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alana 0 Reputation points2026-03-04T03:06:29.18+00:00 I’m having the same issue. Task manager will not open, I sign out and sign back in it comes back, restart it comes back. There seems to be no way around it
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Ronald Spikes 5 Reputation points
2026-03-04T13:38:47.9166667+00:00 I ended up doing a clean reinstall of Windows. Never did solve why this happened.
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