Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi, I'm John! I will help you with this.
Just to clarify first:
- What Microsoft account is currently signed in to Windows on the new laptop?
- When you open Word > File > Account, which account shows there?
The subscription is tied to the Microsoft account used to activate Office, not directly to the device. So once we confirm which account is signed in, we can remove or switch it cleanly without affecting the Family subscription on the other computers.
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Regards,
John J.D.