I received Azure monitor Alert what is it

Question

I received Azure monitor Alert what is it

Joe Jorgensen 10

I received 2 Azure Nonitor Alert e mails this morning. What do I do with them? How or where can I find suppor help? Need to talk a human to see 1. is it a valid e mail and 2. what do I do with it is real.

Fil 0 Reputation points

2026-02-27T18:18:21.5333333+00:00

I also got two monitor alert emails (Activated, Deactivated) related to Billing, mentioning an absurd charge, and adding that the Fraud Prevention System had put it on hold. Emails look legit.
Unfortunately it's completely unclear what happened or how to verify how this was handled. Nothing shows up on the portal, and a support request can't be created because there's no category for this situation.
The first email urged to verify the charges in order to avoid the suspension of the account. The second email simply stated the issue had been "resolved", but didn't say how (am I good? Am I gonna be charged that absurd fraudulent amount?)
Suchitra Suregaunkar 8,635 Reputation points Microsoft External Staff Moderator

2026-02-27T18:46:51.8466667+00:00

Hello Joe Jorgensen It sounds like you got two Azure Monitor–powered billing alerts (Activated and Deactivated) about a “hold” on an “absurd charge.” Here’s how to figure out what’s going on and get to a real person if it’s legit:

Validate the emails • Check the sender address – genuine Azure Monitor alerts come from microsoft.com (for example no-reply@microsoft.com or azure-noreply@microsoft.com). Anything else could be phishing. • Don’t click links or download attachments until you confirm it’s really from Azure.

Look for the matching alert in the portal • Sign in to the Azure portal and go to Monitor > Alerts > Alert history. You should see entries that correspond to the timestamps in your emails. • If it’s a budget alert, go to Cost Management + Billing > Budgets and see if any budgets hit thresholds (you’ll see “Activated” when a threshold is reached and “Deactivated” later).

Confirm your billing status • In the portal, go to Cost Management + Billing > Invoices & usage to see your current charges and any holds. • If there’s a fraud hold or suspicious activity, you’ll normally see a banner in Help + support.

Open a billing support ticket or chat with a human • In the portal click Help + support > + New support request – Problem type: Billing – Provide your Subscription ID and describe the alert emails. • Or use the “Chat” option in Help + support to talk to an agent immediately.

If you still can’t find anything in the portal or you suspect phishing, please share: • Exact email subject lines and sender domains • The Subscription ID (you can redact the middle bits) • Whether you ever created a budget or cost alert yourself

That info will help us confirm legitimacy and next steps.

Hope that helps! Let me know what you find in the portal or if you need more guidance.

Reference list

• Troubleshoot Azure Monitor log-based alerts: https://docs.microsoft.com/azure/azure-monitor/alerts/alerts-troubleshoot-log • Create, view, and manage log alerts: https://docs.microsoft.com/azure/azure-monitor/alerts/alerts-log#managing-log-alerts-from-the-azure-portal • Help + support in Azure portal: https://docs.microsoft.com/azure/azure-portal/supportability/how-to-create-azure-support-request

Thanks,

Suchitra.
Joe Jorgensen 10 Reputation points

2026-02-28T14:08:59.7933333+00:00

I do not have an Azure account on my computer. But Microsoft doesn't want to let you talk or char with an agent to see where this might have come from. So when all else fails change the Microsoft sign in credentials, almost easier than going through the Microsoft support mind field to get to an agent.

2 answers

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Fil 0 Reputation points

2026-02-27T18:18:21.5333333+00:00

I also got two monitor alert emails (Activated, Deactivated) related to Billing, mentioning an absurd charge, and adding that the Fraud Prevention System had put it on hold. Emails look legit.
Unfortunately it's completely unclear what happened or how to verify how this was handled. Nothing shows up on the portal, and a support request can't be created because there's no category for this situation.
The first email urged to verify the charges in order to avoid the suspension of the account. The second email simply stated the issue had been "resolved", but didn't say how (am I good? Am I gonna be charged that absurd fraudulent amount?)
Joe Jorgensen 10 Reputation points

2026-02-28T14:08:59.7933333+00:00

I do not have an Azure account on my computer. But Microsoft doesn't want to let you talk or char with an agent to see where this might have come from. So when all else fails change the Microsoft sign in credentials, almost easier than going through the Microsoft support mind field to get to an agent.

Answer 1

Hey there, Joe Jorgensen

If you are an administrator and are using a service that has been effected by changes or an outage, Microsoft will send you an email about the affected service in advance so you are aware. You can sign into the Azure portal to view service health here: https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/plannedMaintenance

At the moment, when I look on the Azure service health, there are planned maintenance scheduled for the Central Canada regions.

User's image

Normally, with these it is making you aware of services that are going to be effected and why. You will be able to update your systems/apps/services or (in the case of planned maintenance) try and mitigate the risk this will impact your customers/users or let your customers/users know that their service will be impacted and why.

For any emails you get that you are unsure of. It is always best to navigate to the official sites by opening a web browser and entering the address. Please do not click on any links in the email sent, if you are unsure.

You can sign into the Microsoft service health from your Microsoft 365 admin dashboard here too: https://admin.cloud.microsoft/?#/servicehealth

Hope this information helps,
Nathan

Answer 2

kagiyama yutaka 1,165

I think that alert only fires if ur subscription’s backend pipeline actually ran, so the quickest way to see if it’s real is open Portal > Monitor > Alerts and check if the same timestamp shows up there… if it does, it’s legit, and Help + support will get u to a human.

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I received Azure monitor Alert what is it

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