Hello
How did you obtain your license initially?
If you purchased it, did you purchase from Microsoft, or from third party?
Is it originally a Win7/8 key?
Can you please help me reactivate my license on this new hardware?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 49%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYT%3C/text%3E%3C/svg%3E)
yszn tza
0
Reputation points
"Hello, I have a genuine Windows 11 Pro Retail Key. I recently upgraded my PC's motherboard to a B860M Pro-A. Now I'm getting error code 0x803FA067. Can you please help me reactivate my license on this new hardware? My product key is 6CHW4-
Windows for home | Windows 11 | Licensing and activation
1 answer
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EmilyS726 211K Reputation points Independent Advisor2026-02-27T18:55:47.4933333+00:00 -
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D 32,285 Reputation points Volunteer Moderator2026-02-28T11:18:46.6666667+00:00 You need to give more details about the licence history as per the post from Emily.
In addition get ShowKeyPlus from the windows Store and enter your product key at Check edition in the app. Does it confirm a Windows 10/11 licence for Home or Pro (that matches what you have installed. It must be either OEM or Retail.
Post back details about the licence.
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yszn tza 0 Reputation points
2026-02-28T11:30:59.7033333+00:00 this erro please heip me ..Win11 pro enter this show
The product key that you entered didn't work. Check the product key and try again, or enter a different one. (0x80041023)
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EmilyS726 211K Reputation points Independent Advisor
2026-02-28T13:52:20.0066667+00:00 You didn’t answer any of my questions. Please answer these. Just knowing the error is not enough info.
How did you obtain your license initially?
If you purchased it, did you purchase from Microsoft, or from third party?
Is it originally a Win7/8 key?
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yszn tza 0 Reputation points
2026-03-01T07:03:29.97+00:00 Purchased from a third party company
I have the window number,in my hand.
enter this show erro
The product key that you entered didn't work. Check the product key and try again, or enter a different one. (0x80041023)
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EmilyS726 211K Reputation points Independent Advisor
2026-03-01T16:17:17.2833333+00:00 Can you please type cmd in the search on the taskbar and hit enter to launch command prompt, then run the following command:
slmgr /dlvThen share a screenshot please. Thanks!
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