how to fix update problem it start from starting after completing update 2026-02 Preview Update (KB5077241) (26200.7922)

Question

I update available update but after completing update then it is updating again from starting

Answer 1

Hi. I'm David, and I'm happy to help you.

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Please look in the update history if an error code is reported or if the update was installed successfully.

(Sometimes it seems like the update was installed successfully, but in reality, it's experiencing errors.)

• Press "Windows + I" and select "Windows Update > Update history".

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

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Also. What is the version and "OS Build" of your Windows 11?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

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I await your reply.

Answer 2

Follow these steps in order to break the repeat‑install loop for KB5077241:

1. Let the update sit if it looks stuck
   • If the screen says things like “Working on updates” or similar, leave the PC for at least 20 minutes. Interrupting updates too early can corrupt the system.
2. Do a normal restart
   • Select Start > Power > Restart (or Update and restart).
   • After restart, go to Settings > Windows Update and check if KB5077241 still shows as pending or starts downloading/installing again.
3. If it still loops, force a shutdown and restart
   • Select Start > Power > Shut down and wait for the PC to turn off.
   • Then press and hold the power button for about 20 seconds. If the logo appears after a few seconds, keep holding until the logo appears a second time.
   • Let Windows boot, then open Settings > Windows Update and check the status of KB5077241 again.
4. If the update continues to fail
   • After the forced restart, try checking for updates again and let Windows attempt the install once more.
   • If it still repeats, the next step is usually to install that update manually (from the Microsoft Update Catalog) or wait for a revised build, but those steps are outside the provided guidance.

If the device becomes unbootable or is stuck in an update loop at startup and never reaches the desktop, use Windows Recovery Environment (WinRE) and run Startup Repair or System Restore from Troubleshoot > Advanced options as described in the similar scenario for a new laptop stuck on update installation.

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References:

• Trouble installing Surface updates?
• Windows Update hangs and new updates are uninstalled after a restart
• New laptop MSI won't go past update installation at first boot - Microsoft Q&A