Share via

Crash without Blue screen but has error code

s 0 Reputation points
2026-02-27T19:41:42.5533333+00:00

Didn't even get a screen that was blue. Just a huge thing that said the PC needed to be restarted.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x0000000000000099, 0x000000000043d59b, 0x0000000000000002, 0x216c9c0000196c9c). A dump was saved in: C:\Windows\Minidump\022226-11640-01.dmp. Report Id: f43928fb-e464-4281-b4f0-b8adc775d744.

Machine made an ERRRRRRRR sound while doing it.

Crash Dump files. Windows memory diagnostic extended says there is no memory errors
https://1drv.ms/u/c/5f8c262ae59032fc/IQDQvLG2GE3xS6HENzg0-mZHAYUUb5jjXg22RESEbOlmpuw?e=09JNbr

Windows for home | Windows 11 | Performance and system failures
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Jonathan Deives 68,395 Reputation points Independent Advisor
    2026-02-27T20:13:48.53+00:00

    The minidump file indicates the cause is "dxgkrnl.sys", usually GPU related.

    Use the DDU tool to uninstall the current graphics card driver, go to the manufacturer's website and download the latest driver.


  2. Q&A Assist
    2026-02-27T19:41:59.3366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The event log entry shows a bug check (system crash) with code 0x0000004E. This is a Windows stop code (bug check) that indicates a serious kernel‑mode error. Even if the classic blue screen wasn’t visible, Windows still performed a bug check and created a crash dump at C:\Windows\Minidump\022226-11640-01.dmp.

    To investigate and confirm the cause, analyze the dump file with WinDbg:

    1. Make sure the system is configured to generate crash dumps (small, kernel, or complete). A page file on the boot volume is required; for small dumps this is at least 2 MB, for complete dumps the page file must be at least physical RAM + 1 MB.
    2. Copy C:\Windows\Minidump\022226-11640-01.dmp (or C:\Windows\memory.dmp if present) to another Windows 10/11 machine.
    3. Install the Windows 10 SDK and select Debugging Tools for Windows to get WinDbg.
    4. In WinDbg, set the symbol path to the Microsoft public symbol server: https://msdl.microsoft.com/download/symbols.
    5. Use File → Open Crash Dump and open the .dmp file.
    6. Run !analyze -v in the command window to see the detailed analysis, including:
      • The stop code and parameters (0x4E and the four values shown in the event).
      • The likely faulting driver or module.
      • The call stack at the time of the crash.

    If the same stop code recurs, use the dump analysis to identify whether a specific driver, device, or software component is responsible, then update, roll back, or remove that component as appropriate.

    If crashes continue and the cause isn’t obvious from the dump, follow advanced crash‑dump troubleshooting guidance and consider attaching a kernel debugger for live analysis.


    References:

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.