azure monitor alert

Question

Hello,

I received a fraud email. Not sure how to validate it was from Azure. I need a way to contact microsoft. I don't want to open the email link or call the provided number. I am not sure I even use azure?

thanks

Answer 1

Hello Britta Anderson, it sounds like you received an unexpected Azure Monitor alert email that you didn’t set up and you’re right to treat it with caution. Here’s how to proceed:

1. Don’t click any links or download attachments

• If you suspect it’s phishing, avoid using links in the email.
• Instead, open a new browser window and go directly to portal.azure.com.

2. Verify the alert in the Azure portal

• Sign in to portal.azure.com with your Azure account.
• Navigate to Monitor > Alerts > Alert history and look for the alert with receipt or the matching Session ID.
• Check which resource group, subscription ID, and resource generated the alert.

3. Confirm whether an alert rule exists or was modified

• In Alerts > Alert rules, search for any rule tied to a 401-error code or “Azure: Activated Severity: 2.”
  • If you don’t recognize the rule, that’s a red flag delete or disable it.

4. Review who has access to your subscription

• Go to Subscriptions > [your subscription] > Access control (IAM).
  • Ensure only authorized users or service principals can create or modify alert rules.

5. If you still believe it’s fraudulent

• Forward the email (including full headers) to Microsoft’s Report Phishing service.
  • Open a support request through the Azure portal to investigate any unauthorized configuration changes.

References

• Troubleshoot log alerts that didn’t fire or were disabled

• How to manage log alerts from the portal

• Azure Monitor metric alerts overview

• Best practices for Azure Monitor alerts

Hope this helps! Thanks

Answer 2

I think that mail isn’t from Azure… just open ur mail header and check the top “Received” line — real Microsoft mail always comes from a host ending in microsoft.com, outlook.com, or protection.outlook.com, and if u don’t see any of those u can safely ignore it.