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How to delete directories that I'm no longer associated with?

Lee Walker 20 Reputation points
2026-02-27T20:29:56.65+00:00

I have 2 directories linked to my personal Hotmail email address that I would like to remove. I am no longer employed with the company that is linked to one directory, and the other I have no recollection of.
I've tried to manually remove these but since the company account no longer exists / is disabled, I cannot remove these.
Is there a way to delete these from my personal account?

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  1. Suchitra Suregaunkar 9,505 Reputation points Microsoft External Staff Moderator
    2026-02-28T03:04:53.3033333+00:00

    Hello Lee Walker It sounds like you’re seeing two Azure AD tenants (directories) in your Hotmail-backed account that you no longer need and can’t self-remove because the original company admins are gone. Here are a few approaches you can try:

    Leave the tenant as a guest

    • Sign in to the Access Panel: https://myapps.microsoft.com
      • Click your account (top right) → “Organizations”
        • Find the directory you want to leave → click the ellipsis (…) → “Leave organization” Note: You’ll only see “Leave organization” if you’re listed as a Guest. If you’re a Member, this option won’t appear.
        Ask a Global Admin to remove you If you’re still a “Member” in that tenant, you need a Global Administrator of that directory to:
        - Sign into the Azure portal for that tenant
        
           - Go to Azure Active Directory → Users
        
              - Select your user → Delete
        
              Delete a tenant you own If by chance you’re the sole Global Admin of a tenant you actually own (and not just a guest), you can delete the entire directory:
        
                 - In the Azure portal, switch to that directory (top-right “Directory + subscription” menu)
        
                    - Go to Azure Active Directory → Delete directory
        
                       - Follow the prerequisite checks (no subscriptions, users, app registrations, etc. remain) and confirm deletion
        
                       Engage Microsoft Support for orphaned/disabled tenants If the tenant is orphaned (company gone, admin disabled) and you have no admin contact, you cannot leave or delete it yourself. You’ll need to open a free support request with Microsoft:
        
                          - Provide the tenant’s Directory (tenant) ID
        
                             - Provide your affected user principal name (email) Support can disassociate your account from that disabled directory.
        

    Hope this helps you clean up your account! If you run into any roadblocks or need clarification, let me know.

    References

    1. Leave an organization (guest) via Access Panel https://learn.microsoft.com/azure/active-directory/fundamentals/active-directory-leave-organization
    2. Delete an Azure AD directory https://learn.microsoft.com/azure/active-directory/fundamentals/active-directory-how-to-delete-your-azure-ad
    3. Manage users in Azure AD https://learn.microsoft.com/azure/active-directory/fundamentals/active-directory-users-groups-roles-what-are
    4. Create a support request for billing or subscription issues https://learn.microsoft.com/azure/azure-resource-manager/troubleshooting/troubleshoot-support-request-subscription-issues 

    Thanks,

    Suchitra.

    1 person found this answer helpful.

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  1. Divyesh Govaerdhanan 10,610 Reputation points
    2026-02-28T00:12:29.08+00:00

    Hello Lee Walker,

    Welcome to Microsoft Q&A,

    You can remove your association by leaving the organization.

    1. Go to https://myaccount.microsoft.com/organizations
    2. Under Other organizations, select Leave organization next to each directory you don’t recognize / no longer need.

    If “Leave” is blocked or fails (common when the org disables self-leave or your guest account is disabled)

    In that case, only the tenant admin (or their privacy contact) can remove you by deleting your guest user in their Microsoft Entra tenant.

    https://learn.microsoft.com/en-us/entra/external-id/leave-the-organization

    Please Upvote and accept the answer if it helps!!

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