Hi! Sorry to hear about this. Could you please share more information about the situation? When is this happening? Also, could you please share a screenshot of the error message you see, making sure not to include any personal information?
I haven't been able to switch to New Outlook.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jim Paton
0
Reputation points
I get an "auth..." error but can't tell which account is causing the problem.
Outlook | Windows | New Outlook for Windows | For home
1 answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte 35,230 Reputation points Independent Advisor2026-02-27T23:06:21.2566667+00:00 -
Jeronimo Fuerte 35,230 Reputation points Independent Advisor
2026-03-01T02:28:29.54+00:00 I see you marked this as unhelpful. Could you please share the information?
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