Windows instalation failer

Question

I can't install windows update keep getting a failed message

Answer 1

Duplicate

Answer 2

Let’s check further information so I can provide you with the appropriate assistance.

1. In the search bar, type Winver and hit Enter.

Please share a screenshot of that window.

2. Which specific KB update are you trying to install?

Go to Settings > System > Windows Update.

3. Could you list the troubleshooting steps you've tried to avoid repeating them, if any?

Answer 3

Follow these steps to troubleshoot Windows Update failures on Windows 11:

1. Restart the PC

• Restart the device once and try Windows Update again. This clears pending operations that can block updates.

2. Run the Windows Update troubleshooter
3. Select Start > Settings > Update & Security.
4. Select Troubleshoot > Additional troubleshooters.
5. Under Get up and running, select Windows Update > Run the troubleshooter.
6. Follow the on-screen instructions and then try updating again.
7. Check disk space

• Make sure there is enough free space:
  • At least 16 GB free for a 32-bit OS upgrade.
  • At least 20 GB free for a 64-bit OS upgrade.
• Free up space or attach a USB drive if the system drive is very small.

4. Repair component store (for repeated failures with errors like 0x80073701, 0x800f0988)
5. Open Command Prompt as administrator:
   • Select Start, type cmd, right-click Command Prompt, choose Run as administrator.
6. Run:

      dism /online /cleanup-image /startcomponentcleanup
   

7. Wait for it to complete, restart the PC, then try Windows Update again.
8. If a specific error code is shown

• Note the exact error code (for example 0x80070002, 0x80070003, 0x80073712, 0x800f0988) and then:
  • For 0x80070002 / 0x80070003 / 0x80070057:
    • Restart the PC.
    • Run the Windows Update troubleshooter as above.
    • Ensure sufficient disk space as in step 3.
  • For 0x80073712:
    • Open Command Prompt as administrator and run:

            DISM.exe /Online /Cleanup-image /Restorehealth
      

    • When it finishes, restart and try updating again.

If updates still fail after these steps, capture the exact error code shown in Windows Update and use it with the guidance in the Windows upgrade and installation error documentation, or contact Microsoft support for further assistance.

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References:

• Troubleshoot problems updating Windows
• When trying to install updates from Windows Update you might receive "Updates Failed. There were problems installing some updates, but we'll try again later" with Errors: 0x80073701, 0x800f0988
• Get help with Windows upgrade and installation errors