Transfer open licenses Maywood Bd of

Question

Need to transfer open licenses from [Moderator note: personal info removed]@maywoodbdofed.onMicrosoft.com to [Moderator note: personal info removed]@maywoodbdofed.onMicrosoft.com

first email [Moderator note: personal info removed] no longer valid.

Answer 1

Dear @Jerry Volpe,

Thank you for posting your question in the Microsoft Q&A forum.

Licenses can’t be transferred directly between users, but they can be unassigned and reassigned by an admin in the same tenant. Since the account is no longer valid, the recommended approach is to remove any licenses assigned to that account and then assign them to the account you want.

Before proceeding, could you please help confirm a few details so we can guide you correctly:

• Do you have Global Admin or License Admin permissions in the tenant?
• Is the invalid account still present (disabled), or has it already been deleted?
• What license type(s) are involved (for example, Microsoft 365 A1/A3/A5)?
• Is the account you want to assign license is already created and active in the tenant?
• Could you please share screenshots of the Product / Licenses page by going to Microsoft 365 Admin Center > Billing > Licenses > Capture the page showing the affected license(s) and their availability
• Which subscription you are currently using?
• Where this subscription was purchased (for example, directly from Microsoft, through a reseller/partner, or via a CSP provider)?

If you are admin and can access to the Microsoft 365 admin center, You can assign or unassign licenses for users in the Microsoft 365 admin center on either the Active users page, or on the Licenses page (follow the Q&A Assist's suggestion).

For more information, please refer to Assign or unassign licenses for users in the Microsoft 365 admin center

Note: You must be at least a License or User Administrator to assign licenses. For more information, see About Microsoft 365 admin roles.

Note: Please understand that as a forum moderator, my role is to provide general guidance and troubleshooting support. I don’t have access to internal systems or backend tools, and I appreciate your understanding of these limits.

I hope the information shared helps point you in the right direction. Please try the steps above and let me know if they work. If not, we can continue working together to narrow this down.

The first response may not always resolve the issue right away, but with your help and more details, we can work toward a solution.

Thank you for your patience and understanding. I'm looking forward for your reply.

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Answer 2

Open (volume) licenses or Microsoft 365 licenses cannot be “moved” between identities in the way described; they are always tied to a tenant and then assigned to specific user accounts inside that tenant.

Within the same Microsoft 365 tenant (same maywoodbdofed.onmicrosoft.com):

1. Sign in to the Microsoft 365 admin center with an admin account.
2. Go to Billing > Licenses.
3. Select the product that contains the licenses to be moved.
4. Select the check box for the old user (the account associated with the no‑longer‑valid email) and choose Unassign licenses.
5. Select the check box for the new user account and assign the freed licenses to that account, then select Save.

This removes the license from the old user and reassigns it to the new user while keeping the licenses within the same tenant.

If the goal is to move user data (mail, OneDrive, etc.) between subscriptions or accounts, data must be copied or migrated; it does not move automatically with the license. For example:

• Email: have the user move email, contacts, tasks, and calendar from the old mailbox to the new one.
• OneDrive: have the user sync/copy OneDrive content to a computer, then upload it into the new account’s OneDrive.

These steps transfer usage of the licenses and data between accounts under the same tenant; they do not change tenant ownership of the licenses.

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References:

• Assign or unassign licenses for users in the Microsoft 365 admin center
• Transfer data manually between two accounts