Learning Path Trophy not awarded despite completion of assessments

Question

I have completed the Microsoft Elevate Educator - Explorer (General) Learning path. All module assessments passed. However trophy for the learning path is not awarded. How to solve the issue?

Answer 1

Trophies and badges for Microsoft Learn–based learning paths are only granted when Microsoft Learn correctly records completion of every required module and unit.

For similar trophy issues (for example, in the Foundational C# course), the resolution was to:

1. Open the Microsoft Learn profile and go to Trophies/Achievements.
2. Open the specific learning path and verify that each module and each unit is marked as completed on Microsoft Learn (not just in the external site or program).
3. If any module/unit is not marked complete, re-open it on Microsoft Learn and complete the required steps (including any knowledge checks or assessments) while signed in with the same account.
4. After all units show as completed in Microsoft Learn, the trophy should be awarded automatically.

If everything appears completed in Microsoft Learn and the trophy still does not appear, raise a support request through Microsoft Credentials/Training support so the learning record can be checked and corrected.

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References:

• Foundational C# Course Trophy Error: It appears that the Microsoft user [name] has not earned this trophy. - Microsoft Q&A
• Frequently asked questions