Share via

can't redeem points

Max Vertica 0 Reputation points
2026-02-28T06:36:25.9133333+00:00

I have enough points why can't I redeem? ThanksUser's image

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Darhyl Amizola 34,880 Reputation points Independent Advisor
    2026-02-28T07:27:12.8166667+00:00

    Hey there! Nice to meet you!

    Based on the error message, ensure that you have enough points to redeem the gift card, then kindly perform the following workarounds:

    1. Sign out of your account, restart your device, then try signing in again.
    2. Clearing the cache of your Bing app/browser.
    3. Disconnect from the VPN or Proxy server.
    4. Using different devices and network services.
    5. Try waiting at least 24 hours, as there could be an issue within the server.

    If the issue persists after 24 hours, please contact Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:

    https://rewards.bing.com/support

    Thank you for your understanding! Please feel free to let me know if you need anything else.

    Best Regards,

    Darhyl

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.