Pass mb820 exam with 818 marks and took the pic of exam results will it effect to verification because I passed exam on Friday still not able to see my certificate

Question

I have passed exam 818 and took pic from my phone will it effect for certificate

Answer 1

Certifications can be found on Learn under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab

It can take 24-48 hours for results to appear on your Learn profile

https://learn.microsoft.com/credentials/certifications/missing-certifications

Answer 2

Greetings!

This is Tin, congratulations on passing the MB-820 exam with 818 marks! Please take note that it may take 24-48 hours before it shows on your account, occasionally it takes 3-5 days in rare cases. Please sign in to https://learn.microsoft.com

https://aka.ms/certdashboard

Please make sure that you're signing in the correct account. If after 3-5 days and its still not showing, please contact the MS Certification Support: https://aka.ms/certsupport

Thank you,

Tin

Answer 3

Taking a photo of the exam result screen does not affect exam verification or certificate issuance.

For most Microsoft Certification exams:

• The result is shown within minutes at the end of the exam.
• It can take up to 24 hours for the result and related certification to appear in the Certifications tab of the Microsoft Learn profile.

If the exam was taken on Friday and the certificate is still not visible after 24 hours:

1. Sign in to Microsoft Learn with the same account used to schedule the exam.
2. Go to Profile → Credentials → Certifications and check:
   • Past exams to confirm the exam result is recorded.
3. If the certificate or exam is still missing after this time, contact Microsoft Credentials Support using the dedicated channel for certification issues, as shown in the referenced Q&A threads.

The phone picture is only for personal reference and does not interfere with Microsoft’s scoring, verification, or certificate generation processes. What matters is that the exam provider (Pearson VUE or Certiport) has delivered the result successfully and that the same Microsoft account is used on Microsoft Learn.

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References:

• Certification process overview
• Exam scoring and score reports
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• How we get certification certificate after exam pass, didn't received from last 6 months - Microsoft Q&A
• How to download certificates for my modules and learning path completed - Microsoft Q&A