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My Hotmail address doesn’t work

dominic wilson 0 Reputation points
2026-02-28T11:52:31.7766667+00:00

I can’t seem to login to my Virgin media and/or O2 they just say that my account is locked. Having spoken to them they say it’s my Hotmail account not them?????? Can anyone help please?

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  1. sarah martinez 0 Reputation points
    2026-03-04T01:11:51.19+00:00

    I am not receiving emails


  2. TaoLi 68,655 Reputation points Independent Advisor
    2026-02-28T12:29:44.7133333+00:00

    Hello,

    If you need to verify that your Microsoft account can log in normally, please log in to the link below using your Microsoft account. If you can log in normally, it means your Microsoft account is valid.

    https://account.microsoft.com


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