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Missing LinkedIn Premium from Microsoft 365 Student Offer

Nimsara Navodya 10 Reputation points
2026-02-28T12:15:06.08+00:00

Hello, I recently applied for the student promotion that includes both Microsoft 365 and 12 months of LinkedIn Premium. I successfully received and activated the Microsoft 365 portion, but I never received the email or activation link for the LinkedIn Premium offer. I have already checked my spam/junk folders. Could someone please assist me in getting the LinkedIn Premium activation sent to my account?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
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  1. Gérard Oomens 119.8K Reputation points Volunteer Moderator
    2026-02-28T13:33:43.7133333+00:00
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  2. Nimsara Navodya 10 Reputation points
    2026-02-28T12:30:17.1633333+00:00

    how to ontact official Microsoft support agent

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  3. Q&A Assist
    2026-02-28T12:15:20.62+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Since the Microsoft 365 subscription has already been received and activated, and the LinkedIn Premium email is missing even after checking spam/junk, the next step is to verify carefully in all mail apps and devices that the offer mail isn’t being filtered or hidden.

    In a very similar case, the LinkedIn Premium offer email was present but only visible when the mailbox was checked from a different device (for example, it did not appear in the mail app on a phone but did appear when checking the same mailbox in a browser on a computer). To rule this out:

    1. Sign in to the same email account used for the student offer on a desktop or laptop (for example, via a web browser like Edge/Chrome/Safari).
    2. Check the Inbox, Promotions/Other/Focused vs. Other tabs, and Junk/Spam folders again from there.
    3. If multiple email apps or clients are used (mobile mail app, Gmail app, Outlook app, webmail), check each one, because some clients may auto-filter or collapse promotional emails.

    If the LinkedIn Premium offer email still cannot be found after checking from another device and via webmail, contact official Microsoft support so an agent can review the promotion status and eligibility for the specific account and resend or correct the offer if applicable. Use the Microsoft 365/Account & Billing support entry points to reach a support agent.


    References:

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